10 Feb 2025 12:29 PM
I contacted Sky today to book an Openreach engineer to move the location of the master socket in my flat. The agent was very helpful and explained it would cost £65 (which seems pretty reasonable if you as me) but when she checked the restrictions, apparently Openreach won't move the master socket for anyone who lives in a block of flats! Has anyone got any experience managing to get Openreach to change the location of the master socket while living in a flat? Many thanks!
11 Feb 2025 12:08 PM
Posted by a Superuser, not a Sky employee. Find out moreIts probably down to two things,
- The way connections are distributed in blocks of flats
- Permission to actually move the socket and run a cable through walls etc.
11 Feb 2025 12:18 PM
Whilst in theory you shouldn't interfere with a master socket, relocation is fairly simple. You just need some cable, a small telephone junction box & an IDC tool to remake the connection.
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