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Discussion topic: Ever since midnight last night 11.08.22 my Ring doorbell will not connect to router

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This message was authored by Katymaydon This message was authored by: Katymaydon

Ever since midnight last night 11.08.22 my Ring doorbell will not connect to router

My Ring Doorbell has been working fine for over two years. But it has no recordings since 23.58 last night (11/8), and is no longer connected to the router Wi-Fi. It will also not reconnect - I have tried various attempts to re load setup. Have you done a system update that now prevents Ring Doorbells working?


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This message was authored by Steve+G123 This message was authored by: Steve+G123 Answer

Re: Ever since midnight last night 11.08.22 my Ring doorbell will not connect to router

I have just taken the battery out and put it back into the camera and it connected straight away. Have you tried that? 

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This message was authored by Steve+G123 This message was authored by: Steve+G123

Re: Ever since midnight last night 11.08.22 my Ring doorbell will not connect to router

Hi, hope you don't mind if I follow on here. My Ring stick up Cam has also lost connection and will not reconnect. Lost connection at some point last night. 

 

 

This message was authored by Steve+G123 This message was authored by: Steve+G123 Answer

Re: Ever since midnight last night 11.08.22 my Ring doorbell will not connect to router

I have just taken the battery out and put it back into the camera and it connected straight away. Have you tried that? 

Katymaydon
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This message was authored by Katymaydon This message was authored by: Katymaydon

Re: Ever since midnight last night 11.08.22 my Ring doorbell will not connect to router

Unfortunately mine is the V2 with a built in rechargeable battery 

This message was authored by brownj28 This message was authored by: brownj28

Re: Ever since midnight last night 11.08.22 my Ring doorbell will not connect to router

Hi,

 

just had the exact same issue after sky completed works in the area overnight. I have a v2 with built in battery. Tried connecting multiple times no luck. Just held the orange button for 1-2 minutes which reset it and then tried to reconnect and it worked. If that's of any help 

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