Eufy door bell won’t connect

[192.168.0.26]

I cannot get my eufy door bell and camera  will not connect to the sky router.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Gpc]

Did you get a solution?  I have the same problem

[Lynne861]

I am also having the same problem, my doorbell will connect to the personal hotspot on my phone but won't connect to my WiFi anymore it stopped working a week ago  

I've tried resetting my router etc but it still won't work? I can't access my router settings either on the 192 website as the password and username don't work 

how frustrating!