Error 404 smart tv won’t connect to router

[SarahJones1]

We've had a new router but the smart to without a mini box won't connect to our new router 

[Addie15]

Hi there, @SarahJones1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[mb909]

Try setting your security level to WPA2 instead of WPA3-T

under wifi settings advanced.