0

Discussion topic: Equipment

Reply
This message was authored by SaulM This message was authored by: SaulM

Equipment

Hi folk! 
Seems I have a common issue in that Sky are claiming not to have received my returned equipment. Could someone please escalate this to a sky contact so that I can get this resolved asap?

Thanks in advance!!! 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Equipment

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
SaulM
Topic Author
This message was authored by SaulM This message was authored by: SaulM

Re: Equipment

@caesarome that's awesome! Thanks so much for your help!!!

This message was authored by Addie15 This message was authored by: Addie15

Re: Equipment

Posted by a Sky employee

Hi there, thank you for escalating this. We have sent an invite to SaulM.

This message was authored by Addie15 This message was authored by: Addie15

Re: Equipment

Posted by a Sky employee

Update-We are closing this session now as the issue is resolved. If there is anything else we can help you with, please do not hesitate to reach out. Thanks.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion