Engineers have put my router in the wrong location

[Dlinton]

I asked my engineer to put the router back in the same location as the original one when we had the full fibre upgrade, I went off to work leaving them to it! My wife was in and they told her it had to go in the closest location to the incoming cable! Now I can't get a connection to some of my devices in the house as it's too far away! For example my security door bell camera (most important) the original position in the house was in a more central position and worked ok all be it it was slow! I feel if this cannot be rectified it's pointless having it and I'll have tho look at other options for WiFi 

[Chrisee]

@Dlinton the entry point for fibre and the pisitioning of the ONT unit is often dictated by the point the fibre enters your property extdnding fibre cables usually requires an engineer to visit and is quite complicated. However the Sky hub does not have to be close to the ONT despite Sky only provide a short Ethernet cable to link the two.

In practice you can use any Cat5e or better Ethernet cable up to 100m long the link the two if you want. This isnt something Sky do but you can buy your own cable and run it to a better position if that is practical. In theory you could use a  pair of powerline connecters and use your home's mains cabling to complete the connection but this may limit speeds. The WAN traffic between the ONT and hub must be totally indepedent of the LAN traffic between the hub and any ethernet cabelled devices you have.

[JimM1]

@Dlinton If the central position was also slow, then that may have not been the best for it, but you are correct the installation position when Fibre is installed has a serious wifi signal issue if the device cannot be reached. Leaving the Hub where it is may be ok if covverage in that area is better, you can look at the rest with powerline wifi or even mesh networking to get the rest that you need. Not the news you would like to hear but would not be messing about trying to get the Fibre cable sorted, OR are very guarded about that!