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Discussion topic: Engineer was meant to come but never turned up

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Avatar for dbb
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This message was authored by: dbb

Message posted on ‎07 Apr 2025 02:05 PM

Engineer was meant to come but never turned up

Engineer was meant to turn up on the 17th March but never turned up.

 

I am meant to be getting a new hub which also hasn't turned up and I haven't been contacted by Sky for any changes to happen. 

I've tried getting to contact in Sky however they haven't responded to me

 

Any suggestions what to do.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎07 Apr 2025 02:24 PM

Re: Engineer was meant to come but never turned up

Posted by a Superuser, not a Sky employee. Find out more

@dbb sounds lije the install has been delayed or cancelled check the My Orders section of the My Sky app but to get full details you will have to call Sky. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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