Engineer has not turned up to install lines for my broadband?

[Katiehpatterson]

I was told an engineer would arrive between 8am and 1pm today to connect my broadband with Sky.

No one has arrived and my old internet is being disconnected in a couple of days.

I work from home and need internet access.

[Mr+Flibbles+86]

Hi there @Katiehpatterson, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147