Engineer couldnt connect full fibre drive to be dug up?

[Janice+Newton]

Recently had an engineer call to connect full fibre but was unable to push through to connect?Said its blocked somewhere under drive, Afraid they will damage my block paved drive. Anyone else had this issue?

[jamesn123]

@Janice+Newton 

It is quite common for Opnenreach to require a dig to fix a blocked duct. You can of course refuse this if you dont want your drive to be damaged however this would likely leave you without a broadband service

[Janice+Newton]

What are the chances that sky the engineers will replace the drive to a satisfactory standard?

[jamesn123]

@Janice+Newton 

It would be Openreach, not Sky & that would be a conversation you would need to have with them/include it in the wayleave document.

[Janice+Newton]

Okay thanks 

[TimmyBGood]

@Janice+Newton 

Our brick driveway was dug and relaid by an Openreach subcontractor without any visible change at all.  Of course it's always possible for such things to go wrong.