18 Dec 2024 10:25 AM
Hi,
I have an engineer booked for tomorrow (just booked it as my dog chewed through the outside cable - told engineer previously it had to go over the window as that's the dogs run but no..) I'm in desperate need of one asap as I have work and a uni assignment deadline today (had 2 extensions already due to ill health). It's making my mental health worse stressing about it, no internet, no tv and me and two children who are all adhd and autistic. Need it sorting asap, preferably without having to call 😞 any ideas would be greatly appreciated! I'd do it myself but it looks like I won't be able to..
18 Dec 2024 10:43 AM
Posted by a Superuser, not a Sky employee. Find out more@SOAgirl_xo Unfortunately you will have the earliest appointment available, working for home or presonal circumstances doesn't give your repair any greater priority.
18 Dec 2024 10:44 AM
Even if it's affecting my mental health?
I have 2 dogs like your profile picture what are the chances haha!
18 Dec 2024 10:47 AM
Posted by a Superuser, not a Sky employee. Find out more@SOAgirl_xo As advised the earliest appointment would have been provided to you.
18 Dec 2024 10:56 AM
One more question - thank you for helping by the way! If my old line is still there can I connect my old broadband until tomorrow?
18 Dec 2024 12:45 PM
Posted by a Superuser, not a Sky employee. Find out more
There's probably no service on a previous cable.
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