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Discussion topic: Engineer booked tomorrow, need one today due to mental health issues and work..

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This message was authored by SOAgirl_xo This message was authored by: SOAgirl_xo

Engineer booked tomorrow, need one today due to mental health issues and work..

Hi,

 

I have an engineer booked for tomorrow (just booked it as my dog chewed through the outside cable - told engineer previously it had to go over the window as that's the dogs run but no..) I'm in desperate need of one asap as I have work and a uni assignment deadline today (had 2 extensions already due to ill health). It's making my mental health worse stressing about it, no internet, no tv and me and two children who are all adhd and autistic. Need it sorting asap, preferably without having to call 😞 any ideas would be greatly appreciated! I'd do it myself but it looks like I won't be able to..

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This message was authored by GD1 This message was authored by: GD1

Re: Engineer booked tomorrow, need one today due to mental health issues and work..

Posted by a Superuser, not a Sky employee. Find out more

@SOAgirl_xo  Unfortunately you will have the earliest appointment available, working for home or presonal circumstances doesn't give your repair any greater priority.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


SOAgirl_xo
Topic Author
This message was authored by SOAgirl_xo This message was authored by: SOAgirl_xo

Re: Engineer booked tomorrow, need one today due to mental health issues and work..

Even if it's affecting my mental health?

I have 2 dogs like your profile picture what are the chances haha! 

This message was authored by GD1 This message was authored by: GD1

Re: Engineer booked tomorrow, need one today due to mental health issues and work..

Posted by a Superuser, not a Sky employee. Find out more

@SOAgirl_xo  As advised the earliest appointment would have been provided to you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


SOAgirl_xo
Topic Author
This message was authored by SOAgirl_xo This message was authored by: SOAgirl_xo

Re: Engineer booked tomorrow, need one today due to mental health issues and work..

One more question - thank you for helping by the way! If my old line is still there can I connect my old broadband until tomorrow? 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Engineer booked tomorrow, need one today due to mental health issues and work..

Posted by a Superuser, not a Sky employee. Find out more

@SOAgirl_xo 

 

There's probably no service on a previous cable.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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