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Discussion topic: Engineer booked, however my Internet has come back on now

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This message was authored by: simbooti

Message posted on ‎04 Apr 2024 12:17 PM

Engineer booked, however my Internet has come back on now

My Internet went off this morning, I did all the checks and advised to book an engineer. My Internet has now just come back on so I don't think I need a visit?
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎04 Apr 2024 12:22 PM

Re: Engineer booked, however my Internet has come back on now

Posted by a Superuser, not a Sky employee. Find out more

@simbooti 

See this link

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

but be aware of the £25 charge for a late cancellation.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎04 Apr 2024 12:22 PM

Re: Engineer booked, however my Internet has come back on now

Posted by a Superuser, not a Sky employee. Find out more

I presume the engineer visit wasn't for tomorrow, if so you might be able to cancel it here:


https://www.sky.com/ordertracking

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