Discussion topic: Engineer Visit still showing as in progress

This message was authored by: Brighton79 · ‎06 May 2022

Hi our broadband was installed yesterday

everything is working fine.
However, the order is still showing as engineer visit in the progress - but it's not!

How do I rectify this please ? 😃

This message was authored by: GD1 · ‎06 May 2022

@Brighton79 Not sure why you posted this in the Sky Glass forum, I've moved you post t the Broadband forum where you would get a better response.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Brighton79 · ‎06 May 2022

@GD1 thanks very kind

This message was authored by: jamesn123 · ‎10 May 2022

@Brighton79

Its likely just a visual error in the My Sky app it should go away by itself. Either way not worth spending the time on to Sky to get rid of it.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: TechmanagerMal · ‎10 May 2022

@Brighton79 wrote:
Hi our broadband was installed yesterday
everything is working fine.
However, the order is still showing as engineer visit in the progress - but it's not!
How do I rectify this please ? 😃

I have the same issue and would agree with @jamesn123 that it's not worth the effort unless, of course, an engineer turns up?

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.

Discussion topic: Engineer Visit still showing as in progress

Engineer Visit still showing as in progress

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