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Discussion topic: Ember light flashing on hub

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This message was authored by: MAWAN

Ember light flashing on hub

Heavy rain causing connection problems to the hub 

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This message was authored by: caesarome

Re: Ember light flashing on hub

Posted by a Superuser, not a Sky employee. Find out more

@MAWAN 

Heavy rain shouldn't usually cause broadband issues so if you have no working broadband then try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.


If this is of no help give Sky a call to report it to them.

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