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Discussion topic: Emails and websites take long time to open on iPhone 13

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This message was authored by Charliejones This message was authored by: Charliejones

Emails and websites take long time to open on iPhone 13

When trying to open emails sometimes they don't display properly or even open on my iPhone 13, usually when something is streaming on another device but not always.

some websites seem to not want to load either and can time out before loading. Away from the property it works fine and on 4-5g all works well so not the phone.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Emails and websites take long time to open on iPhone 13

Posted by a Superuser, not a Sky employee. Find out more

@Charliejones if you have fairly limited bandwidth on your home broadband it will take longer for your phone to get data - its like trying to run a tap when someone else is running a bath.

 

However it maybe worth making a small change to the Network serttings on the phone. Find the Sky Wifi settings on the phone and click on the blue i icon scroll down to the Configure DNS change that from Automatic to Manual and add the following two addresses 8.8.8.8 and 8.8.4.4 which are Google's public DNS which can be much fsster than Sky's own servers.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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