Eero, Sky Max Hub and myrouter.io certificate issues..

[ChrisMChrisM]

Hi, I have an eero pro 6 set up with my Sky broadbanc provided by a Sky Max Hub.

This has been working great for about 6 months then I started noticing a couple of weeks ago that normal web sites started failing randomly with certificate issues. If I inspect the certificate it says the certificate is for myrouter.io which correctly doesn't match the web site I was using ( https://www.wbstudiotour.co.uk/  for example).

I'm trying to work out why this is happening? If it helps my DNS for eero set up is 1.1.1.2 / 1.0.0.2 which is Cloudflare's DNS. 

My eero pro is updated with the latest version but I haven't logged into the sky max hub for a while but have turned it off/on a few times. Does it need manually updating?

[Chrisee]

@ChrisMChrisM you cannot manually update a Sky hub but the certificate for myrouter.io is not relevent as that is an internal address for the hub's web interface which cannot be accessed from outside the network.

Not dure on the cause of your issue as it depends whether the Eero is in router mode or in access point mode. In the first set up you have a double NAT set up which can cause issues with some apps as you have two routers stacked. The latter set up is simpler.

[ChrisMChrisM]

Thanks! I have the Eero in Automatic mode for DHCP/NAT at the moment. Should I switch to Bridge mode?

[jamesn123]

Hi @ChrisMChrisM 

You wouldnt want it in bridge mode as thats used for when there is another router behind it. 

If anything you would want to try changing to AP mode. 

[ChrisMChrisM]

I do have another router bring it though don't I? The Sky router? Apologies if I'm mistaken...

[Chrisee]

@ChrisMChrisM yes you have but the Sky hub is in front of the Eero not behind it you need the Eero in AP mode not bridge mode.