Discussion topic: Early Termination of Broadband
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Message posted on 24 Mar 2024 01:54 PM
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Early Termination of Broadband
My Speeds are really bad and my 18th month contract ends 7/5/24, my prices are going up to £43.98 from £28, spoke to advisor and says no further discounts can be made, BT offering same speed for £28.95 with BT card offer that will bring the price to £25pm, If I leave a month early will I be charged for early termination or within last 30 days waiver is applicable, also the price rise must be factored.
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All Replies
Message posted on 24 Mar 2024 01:58 PM
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Re: Early Termination of Broadband
Once you've received your letter or email regarding the upcoming annual price increases it will inform you that you can leave Sky Broadband penalty free as long as you do so within 30 days of getting the notification.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 24 Mar 2024 02:07 PM
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Re: Early Termination of Broadband
My email notification received on 6th March 2024, but my 18 month contract ends on 07/05/2024.
Message posted on 24 Mar 2024 02:08 PM
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Re: Early Termination of Broadband
As stated
@Daniel0210 wrote:
you can leave Sky Broadband penalty free as long as you do so within 30 days of getting the notification.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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