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Discussion topic: Each night (early hours) broadband speed drops, I can't get on to any websites because of it.this wr

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This message was authored by Dave1014 This message was authored by: Dave1014

Each night (early hours) broadband speed drops, I can't get on to any websites because of it.this wr

This happens at more or less the same time every night. Broadband speed drops, can't get to any sites. A few hours later it is back to normal. Sky sent out a new router, the problem still exists.
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This message was authored by GD1 This message was authored by: GD1

Re: Each night (early hours) broadband speed drops, I can't get on to any websites because of it.thi

Posted by a Superuser, not a Sky employee. Find out more

@Dave1014   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Each night (early hours) broadband speed drops, I can't get on to any websites because of it.thi

Posted by a Superuser, not a Sky employee. Find out more

@Dave1014 if you have Sky Q tv boxes change their standby state to active or none as in the default eco setting the boxes turn off their wifi from 1.30am for 4 hours which affects any device using the wifi hot spot.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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