22 Nov 2024 05:03 PM
I have just upgraded my sky broadband to a new superfast broadband package, and successfully installed the newly provided SR203 router. However, our EE120 Sky booster that had always worked with our old Sky router will not connect to the new one, despite going through the usual routine to do so (by pressing each device's WPS button for several seconds).
Does the new SR203 router require a new booster, or should it be compatible with our EE120 booster?
26 Nov 2024 11:35 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Rob256
The SR203 is not comaptible with the EE120 booster. The appropriate booster for your SR203 hub would be the 'Sky broadband booster' as seen here; https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
26 Nov 2024 06:49 PM
Hi @jamesn123
Thanks for your reply. I had already viewed the article you pointed to but hadn't found it particularly helpful as it doesn't explicitly identify which extender or booster is compatible with specific Sky routers.
However I have just managed to get the new SR203 router paired with my EE120 booster by playing around a little more and my system is now successfully working (so mirroring the broadband signal to my extension where we have a multi-room box). I found that although the WPS pairing (between SR230 and EE120 booster) wasn't previously working when the booster was in its normal operating position about 30 feet away, by moving it only a few feet away from the router for the WPS pairing it paired successfully. I was then able to unplug the booster and move it back to its normal more distant position, which then worked successfully as it now remembered the pairing, so everything working now!
26 Nov 2024 08:27 PM - last edited: 26 Nov 2024 08:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rob256 wrote:
it doesn't explicitly identify which extender or booster is compatible with specific Sky routers.
Each generation of Sky Hub has a matching booster release. There's some crossover between the Q Hub and Sky Broadband Hub because those are both 802.11ac
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