Download speed has decreased for the last 48 hours

[Adrian16]

Our internet download speed has dropped significantly over the last 48 hours

[Highlinder]

@Adrian16 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Adrian16]

Router Statistics

System Up Time: 24:19:59

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 2283452 5121639 0 12776 19721 24:17:55 LAN Up 584373 0 0 13352 0 24:19:59 WLAN (2.4 GHz) Up 948193 204956 0 12614 34 24:18:09 WLAN (5 GHz) Up 6583097 3163760 0 0 40425 24:18:07

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Broadband Link Downstream Upstream Connection Speed 79999 kbps 19999 kbps Line Attenuation D1(7.5 dB) , D2(17.1 dB) , D3(26.4 dB) U0(4.3 dB) , U1(14.3 dB) , U2(20.7 dB) Noise Margin 6.8 dB 15.4 dB

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Poll Interval:

[Highlinder · Accepted solution]

@Adrian16  If you are on superfast broadband then you are getting what you are supposed to in that 80/20 which is the highest you can get for that type of broadband. The router uptime is  24 houra and 19 minutes and the uptime on the connection is 2 minutes less which is very much inline with a steady connection.