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Discussion topic: Dont want wifi max? Dont get a new contract.

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Avatar for Sanka02
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This message was authored by: Sanka02

Message posted on ‎26 Jul 2024 04:34 PM

Dont want wifi max? Dont get a new contract.

I was trying to get my contract renewed, but no matter what i choose i get wifi max shoved at me. I dont want it. I just want to renew my contract. There is no way to "skip" or "close" that offer. Am i missing something or I need to pay extra for being with sky for 6 years?

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎26 Jul 2024 04:39 PM

Re: Dont want wifi max? Dont get a new contract.

Posted by a Superuser, not a Sky employee. Find out more

@Sanka02  Have you tried to call to see what they offer you. What router do you have at present from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: TimmyBGood

Message posted on ‎26 Jul 2024 04:40 PM - last edited: ‎26 Jul 2024 04:41 PM

Re: Dont want wifi max? Dont get a new contract.

Posted by a Superuser, not a Sky employee. Find out more

@Sanka02 

 

The Max Hub is becoming the default hardware.  There shouldn't be any obligation to take the WiFi Max subscription supplement, which unlocks additional services on the Hub.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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