Doesn’t stay connected

[KathRowlands]

Hi 

our Samsung is v won't stay connected to the broadband either by wps or by putting the password in for thr hub!!

help with this would be great 

[Anonymous]

Do you have the white Max hub by any chance? Many Samsung TV's don't use the WPA3 WiFi security used by default on the Max hub. In this scenario you need to change the security level to WPA2 in your MySky app.

I'm attaching screenshots which show step by step instructions