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Discussion topic: Does changing the name of a skymax router affect the download speed to Sky Q?

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This message was authored by: G14LYR

Does changing the name of a skymax router affect the download speed to Sky Q?

I was hoping downloads to Sky Q would be faster again as I have returned to Sky Broadband  (300 full fibre) and have a SkyMax hub.  But, only with Sky Q box, it is slow.

While I was with TalkTalk, I had slower downloads and buffering.  I have had to change the name of my new router to the name of my old Sky router as the alternative would be to change the connections to up to 50 devices.  Is the fact of changing the name affecting my download speed to the Sky Q box?  Other devices seem to download faster with the new hub.

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This message was authored by: JimM1

Re: Does changing the name of a skymax router affect the download speed to Sky Q?

@G14LYR Highly unlikely that the ssid name/password will have any effect on the sky Q box for speed!

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This message was authored by: G14LYR

Re: Does changing the name of a skymax router affect the download speed to Sky Q?

Thanks for your input.  I am wondering if I have a setting wrong somewhere either on the router or on my Sky Q box.  I. An't do another hard reset on the router as that changes the name back to the original one.

i am not going to mark this as answered just yet as I may get another suggestion.

 

This message was authored by: JimM1

Re: Does changing the name of a skymax router affect the download speed to Sky Q?

@G14LYR You did setup the sky Q as a third party network connection, the Max is not like an old SR203 hub, linked below take a read!.

 

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

 

Sky Max change settings link.

https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

 

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