Discussion topic: Does anyone know how I can book a BT engineer visit?

This message was authored by: Julie0910 · ‎21 Aug 2024

Sky engineer visited my property yesterday and performed an Openreach test on the BT line, the test failed and he says I need to book a BT engineer to visit and fix it.

This message was authored by: TimmyBGood · ‎21 Aug 2024

@Julie0910

Sky should be arranging that: Openreach doesn't speak to end users.

Note that in this context it's not 'BT' (which is a competing ISP)

Openreach Ltd is part of BT Group, but provides maintenance services to all ISPs on the national network.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: cookiemonsteruk · ‎21 Aug 2024

@Julie0910

You would need to contact sky on 150 from your landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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Discussion topic: Does anyone know how I can book a BT engineer visit?

Does anyone know how I can book a BT engineer visit?

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Re: Does anyone know how I can book a BT engineer visit?

Re: Does anyone know how I can book a BT engineer visit?

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