Does anyone else have problems with sky router and max pods?

[Billybob38]

I've recently switched to sky, upgraded to wifi max, i foolishly thought £4 per month was good value for wifi extenders, but the ones we have got are useless. Make it worse.

They seem to be bargain basement standard, and make the connection less reliable.

Add to that sky being impossible to actually contact. I now want to just leave and go with someone else. I'm sick of U.K. businesses making service worse, and worse and worse and yet expecting customers to just put up with it.

So i'm voting with my feet. After 2 weeks of wifi slower than my 4G mobile signal (despite having a 900mb connection), i'm looking for a provider that provides kit from the 21st century.

Anyone got a good recommendation?

[TimmyBGood]

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@Billybob38 wrote:

I'm sick of U.K. businesses making service worse, and worse and worse and yet expecting customers to just put up with it.

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Sky Group is no longer a UK business: since late 2018 it's been an overseas division of the Comcast Corporation.

"Why Comcast wanted Sky so badly" BBC News 24/09/18 

https://www.advanced-television.com/2018/10/09/sky-lse-delisting-murdoch-resignation/ 

[TimmyBGood]

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@Billybob38 wrote:

i'm looking for a provider that provides kit from the 21st century.

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Given the IEEE 802.11ax standard was ratified in 2021, by definition all WiFi 6 routers are 21st century devices.  

The Max Hub does appear to underperforms in some properties, and if Sky knows why then they aren't saying...

Some other ISPs now offer WiFi 7 hardware, typically for a premium subscription.

[Billybob38]

You're answers aren't really helpful. The wifi router may well be wifi 6, and i know all about IEEE standards, that doesn't take away from the fact that the router is utter garbage.

The point I am making is that routers i had many, many years ago, when you had to supply your own nether, Cisco, Linksys etc i.e., not the dross that UK home broadband companies (and by UK companies i mean companies that operate in the UK. They are registered entities in the UK. Registered at companies house, so are U.K. companies), issue.

[Billybob38]

Sky UK is a UK registered business.

They operate in the U.K.

You are mixing up ownership and operations. Previously, Sky was a PLC , never likely wholly british owned,

They report profit in u.k., they pay corporation tax in the U.K.

The point, that you seem to be oblivious to, is that British broadband suppliers enforce **bleep** devices on customers, then try to sell up additional services (wifi max) to improve the shoddy service they know you are getting. The 'Ryan Air' model.

No one likes it, everyone knows it's **bleep**. Yet we put up with it.

[JimM1]

@Billybob38 If you are or are not aware, the About top off the community page will explain to you about the sky Forum that you have posted on! The use off your own Router is allowed on the sky Network, they will be far superior in operation in many different ways and there is absolutely nothing preventing you from doing so.

A sky supplied operational hub from them is what it is and how they decide what it will do and any function it can reach to!

Sky support there own equipment only as that is what they know about and can see from there own operational and diagnostic control, anything outside off that remit is just not operational to them!

[icesteelman]

@Billybob38 

Personally I would go down the home mesh path (Eero, TP-Link, etc). Has an initial startup cost, but then your home wifi network is totally under your own control, whether that be with Sky broadband or someother supplier. I and many others on here have done this and have fast, stable wifi throughout our properties.

Good luck whatever you decide to do.