10 Nov 2024 06:39 PM
We upgraded to the 900 speed and 1 time in 20 we get the minimum 600 speed
10 Nov 2024 06:53 PM
Ditto! Wished ever changed it's been shocking for about 3-4 weeks dropping in and out pages not loading. Sonos not connecting! Going to ring sky and see what they can do
10 Nov 2024 07:00 PM
Posted by a Superuser, not a Sky employee. Find out more@Robinho911 The speed Sky guarantee on their broadband services is not the WiFi speed, they only guarantee the speed from the exchange or cabinet to the router.
They only guarantee WiFi speed with the enhance wall to wall add on through WiFi Max and that only guarantees 10mbps in every room on services under 100mbps and 25mbps on services over 100mbps, even with that guarantee it only entitles you to one months refund( and the right to cancel WiFi max with no penalty.
10 Nov 2024 07:46 PM - last edited: 10 Nov 2024 07:50 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robinho911 wrote:
We upgraded to the 900 speed and 1 time in 20 we get the minimum 600 speed
As @daveNOS indicates, those are absolutely not speeds guaranteed over WiFi.
Logically they cannot be so as all WiFi diminishes rapidly over distance, and is always zero Mbs on the other side of a few walls.
Even a WiFi 6 client device next to an ISP router is unlikely to see anything like 900Mbs, and would almost certainly have no possible use for such speed anyway. The major point of the higher tiers of FTTP is to provide multiple devices at an address with enough bandwidth for simultaneous operation.
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