Do Sky provide boosters if asked?

[HenSop]

I have a repeater from Amazon in my office (other side of the house from my Sky Hub and I am getting about 4mbps. I should be getting 30-40 from the hub itself. Would Sky provide me with a booster for this? I have the guaranteed Sky Max Hub or whatever it's called...

[TimmyBGood]

@HenSop 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[TimmyBGood]

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@HenSop wrote:

I have a repeater from Amazon in my office (other side of the house from my Sky Hub 

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Note that a booster (of any brand) should be at a midway point: it's actually a 'repeater' or 'relay'.  Having one in the WiFi weak spot itself achieves very little.