Distorted displays of streamed media from SKY Q APPS such as ZITV x ITV X

[Pradip]

Display of streamed media via apps such as ITV X keep being distorted similar to when there is signal interference This seems to be happening very frequently. Just had my SKY Broadband upgraded to max.

[Chrisee]

@PradipIf you have a white Sky Max hub as part of the upgrade it changes the way Sky Q boxes connect.  In particular the Sky Q minis will no longer link directly to the hub rather they can only connect by WiFi to the main Q box and your issue could well be poor WiFi. You can check the WiFi speed on any Q box by going into the Netflix app going to the Get Help menu and run the network test. 

If that is too slow you will,get picture issues if so Sky should either send out an engineer or post you a Sky Q booster.