Digital Phones compatibility

[BDS]

Hi, I had my new Sky broadband service connected yesterday however I was unable to link my existing BT digital voice landline handsets to the new router.

The handsets do not have a traditional phone connection but simply connect to a power source.

I tried to link ('register') the handsets to the hub by following the on screen instructions (i.e. press the WPS button for 2 secs) however this didn't work.

Does anyone know if these BT handsets are simply not compatible with a Sky router, in which case i guess I'd have to buy new handsets,  one of which would have to physically connect to the router.

Thanks 

[Highlinder · Accepted solution]

@BDS  Those handsets from BT do not work with the Sky router. You would have to buy a normal phone that is DECT to use as your landline phone with Sky.

[TimmyBGood]

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@BDS wrote:

Does anyone know if these BT handsets are simply not compatible with a Sky router, in which case i guess I'd have to buy new handsets,  one of which would have to physically connect to the router.

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BT chose to make its Digital Voice handsets to be compatible only with its own broadband and Hub: this is because of all the ISPs only BT actually manufactures phones (as it has for over a century). Routers from Sky and other ISPs use generic analogue handsets or DECT hardware, and not 'VOIP' or 'WiFi' units.