Discussion topic: Difficult to access telephone point due to extension what can engineer do?
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Message posted on 08 Mar 2024 09:04 PM
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Difficult to access telephone point due to extension what can engineer do?
Extension built after sky was installed only a narrow gap between ours and next door due to get sky ultrafast 1 installed next week
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Message posted on 08 Mar 2024 09:30 PM
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Re: Difficult to access telephone point due to extension what can engineer do?
@GillyJamo65 Has the outside work been done at the property yet?
If you have found this solution helpful please tick this as the answer.
Message posted on 08 Mar 2024 09:48 PM
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Re: Difficult to access telephone point due to extension what can engineer do?
No it's not due until 18th
Message posted on 08 Mar 2024 11:40 PM
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Re: Difficult to access telephone point due to extension what can engineer do?
If you are getting a fttp installation it does not always follow the same route as the old copper wire due to limitations on the material
openreach may visit your property in advance of the installation date for a visual inspection of the work needed for the fttp and if needed will contact you to discuss the work needed and timescales and then get your permission to carry it out
Message posted on 08 Mar 2024 11:45 PM
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Re: Difficult to access telephone point due to extension what can engineer do?
Further to @mormegil if you are getting full fibre you can enter your full address below and post the table and the notes below it after removing you address from the image it will give us a better idea how the install will go ahead
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 09 Mar 2024 09:27 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
Message posted on 09 Mar 2024 09:31 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
I haven't got a clue what all this is saying lol
Message posted on 09 Mar 2024 09:38 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
It says overhead feed with line of sight problems trees. Was the extension built before or after fttp became available.
Openreach should have contingencies anyway. But the fact that at the end of wbc fttp it says 1 stage install which is the easiest even with line of sight issues they hopefully will be able to drop the cable down somewhere more accessible hopefully
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 09 Mar 2024 09:48 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
The photo has been moderated. Where does the existing telephone line come down. Do you have a photo as well of the alleged trees
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 09 Mar 2024 09:48 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
Message posted on 09 Mar 2024 09:55 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
Message posted on 09 Mar 2024 09:57 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
Message posted on 09 Mar 2024 09:59 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
Sorry I appear to have posted pic twice 😂🤷♂️
Message posted on 09 Mar 2024 10:06 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
Re the extension there would appear enough brickwork to follow the existing telephone and drop it down elsewhere. Just because the copper line comes into the property in one place does not necessarily mean the fibre optic will go in exactly the same way .
What i am wondering however is whether the fibre optic can be threaded thru the branches without a cherry picker which would be the more important factor. It could be the difference between getting it installed next week or later on
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
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Message posted on 09 Mar 2024 10:39 AM
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Re: Difficult to access telephone point due to extension what can engineer do?
Thank you @cookiemonsteruk fo your advice it's much appreciated
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