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Discussion topic: Devices keep disconnecting from Sky Fibre Max Pods

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This message was authored by: Hendo73

Devices keep disconnecting from Sky Fibre Max Pods

Hello

 

First of all, the title of this discussion might be a little ambiguous because I'm not sure how to describe it. Let me explain. 

I have the Sky Fibre Max hub and three pods. 

Pod 1 is in the living room and serves (or is supposed to serve) the main Sky Q box. 
Pod 2 is in the hall where it meets the living room. 
Pod 3 is also in the hall but at the other end so that the Sky Q mini box in the master bedroom can "see" it. That pod also serves the smart light bulbs in the bedroom. 

For some reason, the Sky Q main box keeps changing the pod that it connects to. I can get it to connect to the nearest pod, but then it chooses to change to the pod that's physically placed the furthest away. 

Is there any way of forcing the main Sky Q box to connect to the nearest max pod and ONLY the nearest max pod rather than insisting on switching between pods?

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This message was authored by: Chrisee

Re: Devices keep disconnecting from Sky Fibre Max Pods

Posted by a Superuser, not a Sky employee. Find out more

@Hendo73 you cannot control which mesh node a device connects to it is managed automatically.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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