31 Mar 2024 02:35 PM
Just got in from work earlier, turned my Xbox on and noticed it was not connecting to internet, all 4 lights are green on Sky router and all 3 lights are on ONT as usual, Lan light is flickering every now and again, tried powering off router and ONT and still nothing, wired devices are not connecting either, Sky Q box, Xbox series X and PS5 even though it seems the internet is working fine, any suggestions?
31 Mar 2024 02:37 PM
31 Mar 2024 02:44 PM
Posted by a Superuser, not a Sky employee. Find out more
Could you post your hub stats
31 Mar 2024 04:18 PM
@cookiemonsteruk I couldn't get onto router page as nothing was connecting, managed to get devices connected again but voice light has just went orange and router reset itself, tried 192.168.0.1 and it says page unavailable, honestly haven't had the connection problem before when I'm in range everything connects normally but the voice light turning orange and then the router resetting itself a few seconds later it's been ongoing for months I ring Sky and they just suggest replacing the router I've had about 6 or 7 routers and the problem hasn't went away, but enough of that below is a screenshot of me being unable to get into router settings even though devices are actually connecting to it at the moment
31 Mar 2024 04:42 PM
Again the voice light went amber router reset itself and now the internet light is off with the amber light orange but all the lights are on ONT like honestly I'm baffled it's been absolutely fine for a couple of weeks since Sky sent me another router, had the odd disconnection but that's about it
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