Discussion topic: Delivery

This message was authored by: Jamiew1293 · ‎09 Nov 2022

Hi,

I have today signed up for sky tv and broadband, the activation date and installation date is all fine.

My concern is the hub will be delivered orior to me moving in and will not be there to collect, can i change the address this is delivered to so i can ensure I am in to receive this?

thanks

jamie

This message was authored by: Highlinder · ‎09 Nov 2022

@Jamiew1293The router is delivered by the post office, so if you are not home they will leave a card to come collect it or ask for a re-delivery.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Jamiew1293 · ‎10 Nov 2022

Hi,

i did state when joining i have not yet moved to this address but no alternstive option was given.

Is there a way to change this before sky dispatch?

This message was authored by: Daniel0210 · ‎10 Nov 2022

@Jamiew1293

The hub will be delivered to the installation address, normally a couple of days before activation.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Delivery

Delivery

All Replies

Re: Delivery

Re: Delivery

Re: Delivery

Was this discussion not helpful?

Search Sky Community

Start a new discussion