Discussion topic: Delay in broadband installation
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Message posted on 06 Aug 2024 05:21 PM
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Delay in broadband installation
Hi there,
i have been waiting for the lads to come and install the broadband connection from this very morning. And in the evening i got an email from sky that there has been a delay. When i try to reschedule the engineer visit, i am not able to. Have any of you encountered the same ?
Kind regards,
jerish
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All Replies
Message posted on 06 Aug 2024 07:53 PM
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Re: Delay in broadband installation
@Jerish Have you been given a new date for the install to happen? Was this in the email that you got from Sky?
If you have found this solution helpful please tick this as the answer.
Message posted on 07 Aug 2024 08:13 AM
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Re: Delay in broadband installation
Hi there,
No theres nothing mentioned about the date in the email about the next visit. I was told to reschedule the next visit. But when i call the number, its not getting through , not even ringing. I have no clue what to do?
Message posted on 07 Aug 2024 08:24 AM
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Re: Delay in broadband installation
Yes, my fibre was supposed to be installed on 25th July and I'm still waiting.
Openreach are a pain, so yes I'm in the same boat.
Message posted on 07 Aug 2024 08:25 AM
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Re: Delay in broadband installation
That's really a pain
Message posted on 07 Aug 2024 08:26 AM
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Re: Delay in broadband installation
Did u contact them?
Message posted on 07 Aug 2024 02:44 PM
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Re: Delay in broadband installation
Contact I've had enough of calling Skyand in the end I have a complaint in.
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