Dear Sky, I'm reaching out to express my frustration with the prolonged delay in sending an engineer

[NeeleshSingh]

Dear Sky,

I'm reaching out to express my frustration with the prolonged delay in sending an engineer to install the broadband at our residence. It's been an incredibly long wait, and this lack of prompt service has been quite disappointing.

On top of this, I made seven attempts to contact your customer care team.. but no access. I am without internet in my new move house it is hampering my wfh work here

[Chrisee]

@NeeleshSingh you are not communicating with Sky by posting in this forum if you wish to complain use these links How to make a Sky complaint | Sky Help | Sky.com

However delays with installing broadbsnd is frequently due to the need to install new fibre lines which sometimes does not go to plan. This work is not under Sky's control as the network is owned by Openreach.

[GD1]

@NeeleshSingh  You're not contactimng Sky via the community we are customers here, you also can't raise a complaint in public forum.

To raise a complaint see here https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/