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Discussion topic: Daily Broadband Outage

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BRIAN101010
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This message was authored by BRIAN101010 This message was authored by: BRIAN101010

Daily Broadband Outage

‎30 Dec 2022 01:15 PM

Our broadband has stopped every day around lunchtime for the last three weeks. The outages last for between 5 minutes and 20 minutes. There is no facility to either email or talk to someone about this. We previously used another provider and never had any problems. Can someone from Sky please assist in resolving this? Thanks.

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Daily Broadband Outage

‎30 Dec 2022 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@BRIAN101010 

 

Can you post your hub stats whilst the internet is up

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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