0

Discussion topic: Contact Phone Number ireland

Reply
This message was authored by: JayBor

Contact Phone Number ireland

I need to talk to someone about my order and when I go through the flow and eventually get to Call a SKY expert  the only number displayed is an 0333 number and the line is dead! Can anyone advise? Thanks

Reply

All Replies

This message was authored by: Daniel0210

Re: Contact Phone Number ireland

Posted by a Superuser, not a Sky employee. Find out more

@JayBor 
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: daveNOS

Re: Contact Phone Number ireland

Posted by a Superuser, not a Sky employee. Find out more

@JayBor When you are on the Contact Us page you need to make sure the flag being displayed at the bottom of the page is the one for ROI, that will then show the number for Ireland.

Avatar for JayBor
Level 1 icon
Topic Author
This message was authored by: JayBor

Re: Contact Phone Number ireland

Thank you all. I changed the flag  and got the 08 Irish number

Avatar for JayBor
Level 1 icon
Topic Author
This message was authored by: JayBor

Order

I have had a message that my order has been delayed (I was expecting someone to do a new insatllation) but cannot get any further information as to when it . 

This message was authored by: GD1

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

@JayBor  Have you spoken to Sky as we are all customers here and have no access to your order.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Avatar for JayBor
Level 1 icon
Topic Author
This message was authored by: JayBor

Re: Order

I have tried but the number just goes dead

This message was authored by: Daniel0210

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

@JayBor 
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: peadar1111

Re: Contact Phone Number ireland

The 0818 number for Ireland is reporting as "an incorrect number". Meanwhile, trying 150 from a sky mobile device goes nowhere. Do you have any idea what's going on? Thanks.

Reply