0

Discussion topic: Connection will drop for a few minutes every 20 mins or so

Reply
This message was authored by Tamagoochi This message was authored by: Tamagoochi

Connection will drop for a few minutes every 20 mins or so

My connection will drop regularly. Middle light will turn flashing amber then off then after a little while back to green. Been happing consistently for 2 days 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Connection will drop for a few minutes every 20 mins or so

Posted by a Superuser, not a Sky employee. Find out more

@Tamagoochi Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by NathanH71 This message was authored by: NathanH71

Re: Connection will drop for a few minutes every 20 mins or so

Same issue here, internet keeps dropping and loosing connection SO53 area. A disruptive day to WFH!

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion