Discussion topic: Connection to router yes, connection to internet no. Ive been round and round the onscreen instruct

This message was authored by: Snuffy · ‎08 Jun 2024

My sky q box is connected to router but not to internet. I have been round and round the onscreen instructions nothing is working. Ive tried using ethernet wire still nothing

This message was authored by: Chrisee · ‎09 Jun 2024

@Snuffy the LEDs on the hub tell you what is happening see https://www.sky.com/help/articles/hub-lights-explained-start

If they show you the hub is connected but no data flows try powering down the hub forcat least 30 minutes which should clear the fault. If it doesnt give Sky a call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Connection to router yes, connection to internet no. Ive been round and round the onscreen instruct

Connection to router yes, connection to internet no. Ive been round and round the onscreen instruct

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Re: Connection to router yes, connection to internet no. Ive been round and round the onscreen inst

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