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Discussion topic: Connection to broadband and glitches

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This message was authored by: Adrian1231

Message posted on ‎03 Apr 2024 07:47 AM

Connection to broadband and glitches

I have been having trouble with my broadband. It keeps glitching when I am using it It only started happening when I upgraded to ultrafast broadband
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎03 Apr 2024 08:01 AM

Re: Connection to broadband and glitches

Posted by a Superuser, not a Sky employee. Find out more

@Adrian1231 please post your Sky hub's stats so that forum members can see what msybe wrong  Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Luke-SkyWalker

Message posted on ‎17 Jun 2024 09:36 AM

Re: Connection to broadband and glitches

I have also found the Sky Broadband services glitchy. The wifi signal appears and disappears and even when it is there the internet is not.

I checked with Sky and there was no outage.

It happens throughout the day and seems to be after i had an upgrade to SkyQ and ultrafast broadband.

 

I think the Sky service has a systemic bug and like the post office scandal you only think its happening to you.

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