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Discussion topic: Connection not working, even though the green lights are showing on my router

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Avatar for Jane27
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This message was authored by: Jane27

Message posted on ‎03 Sep 2024 02:26 PM

Connection not working, even though the green lights are showing on my router

I'm having problems connecting For some reason, my Wi-Fi is not connecting to my phone and my PlayStation even though my router is showing 4 green lights, what can be causing this problem problem? 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎03 Sep 2024 04:50 PM

Re: Connection not working, even though the green lights are showing on my router

Posted by a Superuser, not a Sky employee. Find out more

@Jane27 

Is it just your phone & playstation or all devices that wont connect?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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