Connection drops regularly and slow a lot of the time when connected

[Idml]

Our Internet drops on a regular basis and when connected it is pretty slow. Can you help please

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Idml]

I spoke to someone yesterday who said the problem was the hub and would send a new one out. Thank you

[Lisa-P1987]

Thanks for the update 🙂 We shall close the invite for now.