Connection drop

[BroadbandUser1]

 

Hey All ,

I've been a sky customer for sometime and been lucky enough never to have any issues. But lately I've been noticing that at least once a week the internet drops out around midnight. I've rang sky and the customer services representative didn't really know why. Told me to just keep an eye on it. So it happened again tonight while I was gaming. So I checked the log. It looks like the lease cannot be obtained from skys dhcp server. Which is weird and annoying. Why is sky's lease time so short and do they not have enough IPs in their ip pool for my router to get a new one. Hmm ... it's now 12:35 and with a router restart still my router is down

[Chrisee]

@BroadbandUser1 the issue is not likely due to a shortage of IP addresses or lease time but could be related to overnight work on the network. Sky and Openreach maintain and upgrade systems overnight and that is the most likely what is happening here given the timing. If I am correct the link will come back up around 5am usually. 

Just like overnightvroad works this is an occasional thing we have tp put up with unfortunately. These works often take a few nights to complete.