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Discussion topic: Connecting to Tesla on drive

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This message was authored by: AlanRiley

Connecting to Tesla on drive

I have recently switched to Sky from EE. When I was with EE I was supplied with 3 wi-fi boosters to place around the house to improve the signal throughout. One of these boosters was on the windowsill in our hallway and allowed our Tesl on the drive to connect to the wi-fi and perform updates.

 

Now we're with Sky, i don't have these boosters and I'm unable to connect the Tesla to our w-fi, meaning I'm now unable to do the regular tesla software updates.

 

I've seen that Sky do the Wi-Fi Max upgrade but I'm not sure if this will solve my problem. Can anybody advise please ?

 

Thank you

 

Alan

 

 

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This message was authored by: TimmyBGood

Re: Connecting to Tesla on drive

Posted by a Superuser, not a Sky employee. Find out more

@AlanRiley 

 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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