Connecting my wifi to my samsung tv

[Hailee]

Hello,

 I tried to connect my wifi to my samsung tv and it doesn't work as below.

Automatic ip setup failed sky.

I reset both my tv and wifi but it still doesn't work and I tried to connect it with IP settings in TV and I tried to add MAC address in sky gateway but it still cannot as below.

Reserved IP Address is not in valid range: 192.168.0.2 ~ 192.168.0.253

please help me to connect the tv! 

[caesarome]

Usually you just need to get it to search for your Wifi network so have you done this ?

[Chrisee]

@Hailee what colour Sky hub do you have? If it is the newer white type the issue can be the TV not liking the new higher WiFi security level thst unit provides. If you have a white hub find the WiFi Max hub settings in The My Sky app in the Broadband/Product Options. Choose Advanced Settings and WiFisecurity and change the setting from WPA3T to WPA2. Why some Samsung TVs require this change is not clear but it has beenn reported before. 

Otherwise leave the TVs WiFi settings to the default Automatic setting so it can get the network details from the hub. There is no need to fiddle with fixed IP addresses unless you have specialist requirements. If you do change the settings after the TV has connected for the first time

[bjm96]

I've been having issues with mine for ages and this was the only thing that worked. Thanks so much!!