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Discussion topic: Connecting my wifi to my samsung tv

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This message was authored by Hailee This message was authored by: Hailee

Connecting my wifi to my samsung tv

Hello,

 

 I tried to connect my wifi to my samsung tv and it doesn't work as below.

Automatic ip setup failed sky.

 

I reset both my tv and wifi but it still doesn't work and I tried to connect it with IP settings in TV and I tried to add MAC address in sky gateway but it still cannot as below.

 

Reserved IP Address is not in valid range: 192.168.0.2 ~ 192.168.0.253

 

please help me to connect the tv! 

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This message was authored by caesarome This message was authored by: caesarome

Re: Connecting my wifi to my samsung tv

Posted by a Superuser, not a Sky employee. Find out more

Usually you just need to get it to search for your Wifi network so have you done this ?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Connecting my wifi to my samsung tv

Posted by a Superuser, not a Sky employee. Find out more

@Hailee what colour Sky hub do you have? If it is the newer white type the issue can be the TV not liking the new higher WiFi security level thst unit provides. If you have a white hub find the WiFi Max hub settings in The My Sky app in the Broadband/Product Options. Choose Advanced Settings and WiFisecurity and change the setting from WPA3T to WPA2. Why some Samsung TVs require this change is not clear but it has beenn reported before. 

 

Otherwise leave the TVs WiFi settings to the default Automatic setting so it can get the network details from the hub. There is no need to fiddle with fixed IP addresses unless you have specialist requirements. If you do change the settings after the TV has connected for the first time

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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