Connecting my Sky Max Hub to an Openreach Master Socket 5C

[Jamie_Tofts]

I have moved home and when I go to connect my ethernet cable from my Sky Max Hub I realised that it does not fit in the connector port that is mounted on the wall. On closer inspection it is a 5C master socket for phones. Any suggestions with what to do?? Do I need to buy something for this?

[Chrisee]

@Jamie_Tofts if your new address only has a partial fibre connection you will need a DSL cable with rj11 connectors which can be bought from any hardware store. However if you have booked a move with Sky they should have sent one to you. Of course the connection wont work unless you have booked a home move.