Connecting full fibre to my house - issue

[Simon92]

I am currently with Virgin Media(VM) and am looking to switch to a different Internet Service Provider (ISP) asap. Since I had VM installed Full Fibre to the Premises (FTTP) has been introduced locally and is available to my house.

I am seriously considering taking up a TV streaming and broadband package with SKY involving a puck but I have one big concern.

I live in a mid-terrace three storey town house. The fibre connection would come in to the house overhead from a pole situated in a back lane immediately behind the house. The television is situated at the front of the house on the ground floor. To date I have thought about bringing the fibre cable in on the middle floor so the the router would be mid floor at the rear of the house. I am worried about not having a consistently strong enough wifi connection between the router and the puck to provide undisturbed viewing. I am keen to watch in Ultra high Definition(UHD) when that is being offered on anything I am watching and plan to buy a new 4K TV in connection with that wish - probably a Sony Bravia 8 II. I am aware I will need an appropriate TV package.

I am happy to to pay for 300Mps or 500Mps broadband if that will help stand a chance of getting a decent signal from router to puck?

In the scenario I have desccribed above I don't think hardwiring between router and puck is a realistic option.  It is probably an option to bring the fibre in on the ground floor but still at the back of the house. Hardwiring may be a possibility in this scenario but still difficult. By having router and puck on the same floor would I stand a better chance of the signal between the two being good enough? There would be one solid wall between the two. My job then of course would be to get decent wifi across the rest of the house - probably by means of mesh wifi extensions on other floors.

I wonder other possible option might be to bring the fibre connection from the pole to the rear wall of the house and then take take it over the roof and down the front elevation of the house to the front room on the ground floor where the TV is. In that scenarion router and TV would be in the same room. I just don't know if I could reasonably expect Openreach to do that for me.

There must be folk out there in the Sky Community living in three storey house who have faced similar issues. I'd be grateful to hear any tips from anyone on how to overcome the issues causing me concern.

Do Openreach offer a site check service before I sign the dotted line on something that might not work for me?

[jamesn123]

Hi @Simon92 

In terms of taking the cable over the roof, I am not sure if its something Openreach offer. I know that Sky do it with their coax for satellite cabling but obviously Sky are different to Openreach. 

If taking the cable over the roof isnt an option you would be best looking at a mesh solution, this should offer the coverage you need from back to front of the house.

[Simon92]

Thanks for that. 

Do Openreach offer any sort of call-out service? Happy to pay a fee. It would be helpful to have checked things out before signing on the dotted line for a TV/Broadband package that might not "work". 

[KillerCars]

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@Simon92 wrote:

I am happy to to pay for 300Mps or 500Mps broadband if that will help stand a chance of getting a decent signal from router to puck?

The speed of your package won't affect the strength of your WiFi signal. WiFi signal strength is dependent on things like frequency (2.4GHz vs 5GHz vs 6Ghz), router capabilities, interference, structure of your house, etc. Very hard to guess in advance how well it is going to perform without testing.

Powerline adapters used to be a thing - I used one years ago, but not sure if they are still recommended or not. Essentially using the existing electrical wiring of your house to carry internet traffic. Might be worth looking into. Otherwise a mesh system as has been mentioned, though personally I am a fan of hardwiring wherever possible.

[GD1]

@Simon92  Your duplicate post asking the same question has been removed as you have this thread and receibed replies.

[Simon92]

I couldn't see or find my original message anywhere and assumed I must have pressed the wrong button. Hence the second attempt. That said not sure what harm is caused. 

[jamesn123]

@Simon92 

Unfortunately they dont. You may be able to get an answer from them by chatting or submitting a request on the Openreach help site https://www.openreach.com/help-and-support

[jamesn123]

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@KillerCars wrote:

Powerline adapters used to be a thing - I used one years ago, but not sure if they are still recommended or not.

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Powerline isnt recommended for Sky Q, Sky Stream or Sky Glass due to high latency possibilities which can cause buffering when streaming live TV.