22 Sep 2022 03:07 PM
I've recently installed an electric car recharge point on my drive that needs to connect to a router. The broadband service has a wall to wall guarantee but does this mean house boundary or property boundary? If just house boundary how do I connect it to my recharge point and no, I cannot move my router closer to the device or hardwire it in.......?
22 Sep 2022 03:12 PM - last edited: 22 Sep 2022 03:14 PM
Posted by a Superuser, not a Sky employee. Find out more
The Sky WiFi Guarantee is within the main building walls, not external spaces or locations. What kind of distance is the charging point?
Ideally any such charging point would have ethernet run to it alongside the electrical cable, but that doesn't seem to be something which installers think of doing.
22 Sep 2022 03:22 PM
Thanks for the reply Timmy. The device must be 12-15metres away from the router with 3 walls in the way. Only option I can think of is extending the range of the router but I assume that is not possible?
22 Sep 2022 03:28 PM
Posted by a Superuser, not a Sky employee. Find out more
There's probably not much signal left after three walls, particularly if the last one is an external insulated wall. You can 'extend' the internal signal internally by adding one or more Sky wireless boosters, but you'd need to source those yourself (look for the one which matches the form-factor of your Hub, but in white plastic).
There are also more esoteric solutions such as using Powerline networking within the house plus a directional antennae on an Access Point in the room nearest the charger.
22 Sep 2022 04:12 PM
Posted by a Superuser, not a Sky employee. Find out more@Jim1970 your charge point only needs minimal wifi bandwidth. My own is through three brick walls and works fine. To work out if you have a problem does your phone hold a wifi conne ction at t he location of the charge point?
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