11 Sep 2022 01:20 PM
I am trying to print to my wife printer, and Epsom ET-2650.
The printer can see the hub, I've entered the Hub's password but I get the following error...
Check network connection...MAC address of your printer may be filtered.
How do I turn off MAC address filtering on my router?
Thanks RDJB16
11 Sep 2022 01:32 PM
Posted by a Superuser, not a Sky employee. Find out more
That epsom only connects to 2.4ghz wifi. So you will have to seperate the wifi bands so the printer can see 2.4ghz seperately
- Log onto router and go to wifi
- Go to 5ghz band and untick synchronise 2.4ghz and 5ghz
- Go to 5ghz ssid and add -5g at the end
- Save
- Go to individual devices and assign wifi band accordingly
More detailed information below
https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610
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