Connect Hive hub to Sky router

[Glen19]

I have recently moved from BT to Sky Broadband. Now my Hive hub will not connect with the router.

Hive blame Sky saying that the ports are not open.

Hive hub requires the following

UDP port 123 (NTP)

TCP port 443 (HTTPS)

TCP 5671 (AMQPS)

Any help would be appreciated.

[Highlinder]

@Glen19  black or white router from Sky?

[Glen19]

The router is black, only switched over this year. Could be an Sr203?

[Highlinder]

@Glen19  You might have to split the Wi-Fi to get the Hive hub to work.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610