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Discussion topic: Connect 3rd Party router to Sky Broadband

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This message was authored by: JackT97

Connect 3rd Party router to Sky Broadband

Hello, 

 

I currently have Sky Broadband Superfast (with a NTE5C socket) and would like to connect it to a Zyxel NR5101 router.

 

I have had a look at other users issues trying to connect and seem to be getting very different responses. 

 

I have enabled the below:

JackT97_0-1722931093355.png

But struggling to understand what info the router needs to connect the broadband

JackT97_1-1722931136061.pngJackT97_2-1722931180176.png

 

 

I have seen some forums mention about using option 61 with IAID with the first 8 digits of the MAC address and DUID with "7c4ca5123456" but this does not seem to work

 

Can anyone tell me what I am doing wrong and if this is the correct way to do it? 

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This message was authored by: cookiemonsteruk

Re: Connect 3rd Party router to Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@JackT97 

 

That appears to be a 5g router for a mobile data sim

 

You would need a combined dsl modem router or a dsl modem plus a seperate router

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: JackT97

Re: Connect 3rd Party router to Sky Broadband

Thanks for the reply. 

 

So to confirm, I would either need a seperate DSL modem to conect the line, then connect to the router?

 

Or would I need a completely different router that is cable of connecting ADSL/VDSL/FTTC?

This message was authored by: cookiemonsteruk

Re: Connect 3rd Party router to Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@JackT97 

 

Could you firstly post you hub stats to verify your current connection

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

Ideally  a wifi 6 asus rt ax or asus zenwifi model with a seperate modem bridge or , for example the asus dsl ax82u which combines the modem and router in the same box

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: cookiemonsteruk

Re: Connect 3rd Party router to Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@JackT97 

 

"Ideally  a wifi 6 asus rt ax or asus zenwifi model with a seperate modem bridge "

 

Apologies forgot the add the modem bridge to go for price wise would be the tp link td w9970

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Avatar for JackT97
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This message was authored by: JackT97

Re: Connect 3rd Party router to Sky Broadband

Sorry for the late reply.

 

So I've changed my router to a Draytek 2865Lac. The line seems to be sycned but looks like I'm missing authentication details. 

 

JackT97_0-1723062343254.pngJackT97_1-1723062349494.png

 

Can someone let me know what authentication details I need? 

This message was authored by: GD1

Re: Connect 3rd Party router to Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@JackT97 Are you in the UK? as Sky use MER.  In which case you need to be using the tab MPoA / Static or Dynamic IP using the settings below:

 

GD1_0-1723063642686.png

 

You also need to populate Option 61 within DHCP Client option as per 

 

 

GD1_0-1723063343732.png

 

My screen has additional WANS as i have a Draytek Vigor 3910,  but you should see the DHCP client Option button under WAN --> Internet Access.  Make sure you have the correct WAN selected

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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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